What are my training options? Why should I train my staff? Will I recoup my training costs and the lost production time? Why are some of your training classes so long? How many students can attend a single class? Does it get more expensive with more students? Is the cost of the class per student or per class? What is involved in the cost of training at our facility? Do I really need training? Do you provide "Open Enrollment" classes where we can send 1 person for training?
Can I contact you for support if I have a problem with the software? How quickly can you provide training, software support, or general answers to my questions? What is the best way to get software support with Zen Engineering? What type of questions can I submit to you? Do you have any self-service support?
Where are you located? Who should I contact if I need something?
What version of the software should I be on? What are InRoads software Service Packs?
Does the training guide contain significant reference content? How detailed is the training guide? Can the training deviate from the training guide? How much actual hands-on does the guide provide?